Ways to Pay
SEPTA Key is a reloadable, contactless chip card with options to load Passes and/or Travel Wallet funds for seamless travel.
Purchasing and Registering your SEPTA Key Card
Key cards can be purchased from SEPTA Sales Offices, Station Fare Kiosks or from retailers located throughout the service area. The card costs $4.95, but when you register it at septakey.org, the card’s cost is refunded to your card’s Travel Wallet for spending on future travel. Cards must be registered within 30 days of purchase. There is a limit of two rebates per account.
Registering Online:
- First create an account by going to septakey.org and clicking on “Register My New Card.”
- This takes you to the Sign Up page. Fill in the fields with your information, including your new Key card number, and follow the prompts to complete the process.
- Once completed, you will receive an email to Confirm Account Creation. Click the link in the email and it will take you back to septakey.org. Your account is now created and your Key card is registered.
- Log into septakey.org to load/reload fares to your Key card, set up an auto-load account, review your trip history or report your Key card as lost or stolen.
- Customers can download the SEPTA App and manage their card from their mobile devices with the same account information used on septakey.org.
Registering by Phone:
You can also register your Key card by phone by calling the Key Customer Call Center at 855-567-3782 (this is not SEPTA Customer Service).
Benefits to Registering Your Card:
- Protects your passes and Travel Wallet if the card is lost or stolen
- The $4.95 fee is automatically applied to your Travel Wallet when you register the card to your account (limited two cards per account)
- Access to Regional Rail Waiting Areas during posted hours
Using Your SEPTA Key Card
The SEPTA Key card can be loaded with Daily, Weekly or Monthly Passes and/or funds stored to the Travel Wallet function of the card.
Daily/Weekly/Monthly Passes
- Multiple pass types available – see Pass details
- Best value for riders traveling frequently
- Potential employer subsidy or federal tax benefits
Travel Wallet
- Load funds onto your Key card
- Pay for individual trips as you go
- Includes up to two free transfers on Bus and Metro within 2 hours
Types of Passes
Weekly Passes include up to 56 trips. They are sold Wednesday of the prior week through Tuesday of the current week and are valid from 12:01 am Monday until 2 am the following Monday.
Monthly Passes include up to 240 trips. They are sold starting on the 20th day of the prior month through the 10th day of the valid month and are good for travel from 12:01 am on the first day of the month until 2 am on the first day of the following month.
- Valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zone 1, as well as the Airport Line
- Also valid weekdays for Regional Rail travel to/from all stations located within the geographic boundaries of the City of Philadelphia and Center City Philadelphia (CCP) stations on off-peak trains only.
Trains are considered off-peak when scheduled to arrive at William H. Gray III 30th St., Suburban or Jefferson stations after 9:30 am or depart these same stations before 4 pm or after 7 pm (except Forest Hills and Somerton Stations)
- Valid for anywhere travel on weekends and major holidays
Weekly Price: $25.50
Monthly Price: $96.00
Zone 1 TrailPass
- Valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zone 1, as well as the Airport Line
- Also valid weekdays for Regional Rail travel to/from all stations located within the geographic boundaries of the City of Philadelphia and Center City Philadelphia (CCP) stations on off-peak trains only.
Trains are considered off-peak when scheduled to arrive at William H. Gray III 30th St., Suburban or Jefferson stations after 9:30 am or depart these same stations before 4 pm or after 7 pm (except Forest Hills and Somerton Stations)
- Valid for anywhere travel on weekends and major holidays
Weekly Price: $25.50
Monthly Price: $96.00
Zone 2 TrailPass
- Valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zones 1 and 2, as well as the Airport Line
- Valid for anywhere travel on weekends and major holidays
Weekly Price: $39.00
Monthly Price: $144.00
Zone 3 TrailPass
- Valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zones 1, 2 and 3, as well as the Airport Line
- Also valid weekdays anywhere on Regional Rail on off-peak trains scheduled to arrive at William H. Gray III 30th St., Suburban or Jefferson stations after 9:30 am or depart these same stations before 4 pm or after 7 pm
- Valid for anywhere travel on weekends and major holidays
Weekly Price: $47.00
Monthly Price: $174.00
Anywhere TrailPass
- Valid for anywhere travel on Bus, Metro and Regional Rail to/from any station at all times
Weekly Price: $55.75
Monthly Price: $204.00
Cross County Pass
- Valid for travel on Bus and Metro, and on Regional Rail for rides in any direction involving any number of fare zones on all trains not traveling to, through or from Center City Philadelphia stations: Temple University, Jefferson, Suburban, William H. Gray III 30 th St. and Penn Medicine
Weekly Price: $30.75
Monthly Price: $115.00
One Day Convenience Pass: $6.00
- Can be added to a Key card in advance and is activated for use upon first tap
- Good for up to 8 trips taken by one person during one transit day (12:01 am through 2 am the following day)
- Valid only on Bus and Metro, not Regional Rail
Three Day Convenience Pass: $15.00
- Can be added to a Key card in advance and is activated for use upon first tap
- Good for up to 24 trips taken over 72 hours by one person
- Valid only on Bus and Metro, not Regional Rail
One Day Anywhere FleX Pass: $13.00
- Can be added to a Key card in advance and is activated for use upon first tap
- Valid for travel on Bus, Metro and Regional Rail (a $3.75 surcharge is applied for travel to/from New Jersey stations)
- Valid for up to 10 rides taken in one day
Anywhere FleX Pass 3-Day Bundle: $35.00
- Bundled purchase of three (3) Anywhere FleX Passes on your Key card for use on consecutive or non-consecutive days
- Can be added to a Key card in advance and each Pass is activated for use upon first tap
- Each Pass is valid for travel on Bus, Metro and Regional Rail (a $3.75 surcharge is applied for travel to/from New Jersey stations)
- Each Pass is valid for up to 10 trips taken in one day
One Day Neighborhood FleX Pass: $10.00
- Can be added to a Key card in advance and is activated for use upon first tap
- Valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zones 1 and 2
- A surcharge is applied for travel beyond Zone 2 stations on Regional Rail
- Valid for up to 10 rides taken in one day
Neighborhood FleX Pass 3-Day Bundle: $27.00
- Bundled purchase of three (3) One Day Neighborhood Flex Passes on your Key card for use on consecutive or non-consecutive days
- Can be added to a Key card in advance and each Pass is activated for use upon first tap
- Each Pass is valid for travel on Bus and Metro, and on Regional Rail within Center City Philadelphia and Fare Zones 1 and 2. A surcharge is applied for travel beyond Zone 2 stations on Regional Rail
- Each Pass is valid for up to 10 rides taken in one day
Loading and Reloading your SEPTA Key Card
You can load and reload your Passes and Travel Wallet funds at Fare Kiosks, online at septakey.org or by using the SEPTA App.
You can check the balance on your Travel Wallet or the validity dates of the Passes on your Key card by tapping it on the card reader at any Fare Kiosk.
If you register your Key card, you have additional options:
- Log in to septakey.org to check Travel Wallet balances, the number of rides left on a current Pass, as well as review your trip history.
- Log in to the SEPTA App which displays the same account information as septakey.org.
- Contact the SEPTA Key Customer Call Center at 855-567-3782 to get an update on your Travel Wallet funds or rides left on your current Pass.
Key Card Expiration Information
Your SEPTA Key card is valid for up to four years from the date of purchase, as indicated by the last day of the month printed as month/year on the card. During that time, you can load/reload your SEPTA fares to the same card. Weekly and Monthly Passes cannot be added beyond the expiration date printed.
Once the card reaches the end of the month of the expiration date printed on the front, you cannot add any more Passes or Travel Wallet funds, and you will need to purchase a new Key card. If your card is set to expire and it is not already registered, please do so immediately online at septakey.org or by calling the Key Customer Call Center at 855-567-3782. Registering your Key card makes it much easier to transfer any Travel Wallet funds or pass products to another card.
Before you can transfer the Passes or Travel Wallet funds from an expiring Key card, you will need to:
- Purchase a new SEPTA Key card
- Register your new Key card to your existing account
Once you have a new card, you have three options to transfer your fares:
- Go to septakey.org and do a card-to-card transfer of your Pass and/or Travel Wallet funds
- Visit a SEPTA Sales Office
- Call the SEPTA Key Customer Call Center (855-567-3782) to transfer Travel Wallet funds only. The process can take up to 3 business days
If your card expires and it is unregistered, your only option is to contact the SEPTA Key Customer Call Center at 855-567-3782 to request a credit/refund for any unused daily passes or Travel Wallet Funds.
Lost, Stolen or Defective Key Cards
Report a lost or stolen Registered Key card at septakey.org or by calling the Key Customer Call Center at 855-567-3782. The funds in your Travel Wallet and your current Pass will be temporarily suspended from use until you get a replacement Key card.
If your SEPTA Key card is no longer working and is not visibly damaged, bring it to a SEPTA Sales Office for a free replacement. A free replacement will be provided for cards with no cracks, bends, tears or holes with the $4.95 replacement fee waived.
Multi-rider Fare Information
The SEPTA Key card is designed to be used by just one person. However, you can register it and enable a multi-rider feature that allows up to five riders to use a single Key card.
To pay for more than one person using your Key card, you can enable the multi-rider feature. The multi-rider feature allows up to five riders on one SEPTA Key card, and is available on all SEPTA Networks: Bus, Metro and Regional Rail. You must opt-in to this feature through your SEPTA Key account at septakey.org or by calling the Key Call Center at 855-567-3782.
Alternatively, available now on bus and Metro, you can download the SEPTA App to access Key Tix which allows for up to five riders on one barcode ticket. Key Tix will be available on Regional Rail in Fall 2024.
SEPTA Key Accessibility, Language Access and Cash Access Information
All Fare Kiosks have Braille and raised lettering labels, an audio function that converts the information on the screen to spoken instructions and a jack for audio amplification equipment to support the completion of a transaction.
Both septa.org and septakey.org are ADA accessible; and customers can contact the Key Customer Call Center (855-567-3782) for assistance to register a Key card, load/reload fares, check balances or report a lost or stolen registered card.
Fare Kiosks have a language feature that automatically translates the screen text into Spanish, and both septa.org and septakey.org have tools that can translate the text into more than 100 languages.
Cash is accepted at SEPTA Key Fare Kiosks, SEPTA Sales Offices and most external retailers for the purchase of a Key card or the purchase of a SEPTA fare product.