Thanks for the prompt response,
I don't pretend to be an expert in this. I have simply used Open Office to
create a manuscript (found it excellent and easy to use). To upload to the
publisher, all fonts need to be embedded in PDF docs.
In Open Office - in "help" statement for the PDF/A notation is as follows:
Converts to the PDF/A-1a format. This is defined as an electronic document
file format for long term preservation. All fonts that were used in the
source document will be embedded into the generated PDF file. PDF tags will
Advice from the publisher web site forum is:
"Open Office will embed fonts if you tell it to. You need to click the
following options when you use Export as PDF:
(1) lossless compression, and (2) PDF/A-1"
I have used that advice which ensures I can upload a PDF file to the
publisher as an e-book, but as I say hyperlinks are deactivated in Adobe
Reader 9 but not Reader 8.
I am looking to understand the problem and to find a solution so I can be
sure that hyperlinks in by e-book(s) will work reliably in any PDF reader
consumers may use.
I wonder if this may be a problem for many e-book publishers who have used
OO to create manuscripts which may be compromised when consumers upgrade to
Thanks again for your input
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Adobe Employee ,/t5/acrobat-reader-discussions/how-to-open-hyperlinks-in-a-pdf-with-adobe-reader-9/m-p/2526691#M3332 Aug 30, 2010 Aug 30, 2010
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As per the PDF/A standard, a "conforming reader" SHOULD disable hyperlinks in a PDF/A conforming file. Since Adobe Reader 9 is a conforming PDF/A reader, it therefore follows that recommendation from the standard.
Project Leader, ISO 19005 (PDF/A)
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/t5/acrobat-reader-discussions/how-to-open-hyperlinks-in-a-pdf-with-adobe-reader-9/m-p/2526692#M3333 Sep 03, 2010 Sep 03, 2010
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We are experiencing a similar problem with hyperlinks in Reader 9.3.4 but this is with PDF not /A files from which we call SWF movies.
We have training products produced in Acrobat 6, as PDFs which have hyperlinks to run Flash movies (SWFs). The products are installed from CD onto users' hard drives.
The products have worked on hundreds of PCs and Macs, but as each customer updates to Reader 9.3.4 they report failure to open the SWFs.
The SWFs are organised in a hierarchy of folders depending on exact topic. All the movies are inside a "data" folder, then main topic folders, down to sub-topic folders.
I have found that the PDF hyperlinks will open a copy of the relevant SWF if it is placed in the same folder as the calling PDF, but not when it is in its rightful position down the path.
The initial error message shown when files are in their correct folders says e.g. "Cannot find anchoring_one.swf" suggesting that only the filename is called and not the path. However the second message, displayed when the first is acknowledged, says e.g. "Cannot open data/anchoring/anchoring_one.swf" So the hyperlink IS outputting the full path, but somehow it it is being truncated to file name only.
Seems that the call is produced from the hyperlink correctly, and registers with the system as full path. Then the call is passed forward to a function which should actually open the file and here loses its path, so file-open fails and returns a "Cannot Find" message. The return code from this function is passed back as a failure, to the prior function which still knows the path. This prior function then issues the "Cannot Open" message, including the full path.
Is is totally impractical for us to rewrite and re-issue the programs in any other format, or stop thousands of independent customers from upgrading to Reader 9.3.4
I hope Adobe can fix this issue VERY quickly.